Privacy Policy

Last Updated: 13/02/2026

Mockiprep is operated by Vempati Satya Naveen, Andhra Pradesh, India.

1. Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Resume documents
• Booking details
• Payment confirmation details
• Session recordings
• IP/device information

We do not collect Aadhaar or government ID from users.

2. Purpose of Collection

Data is collected strictly for:

• Scheduling sessions
• Delivering services
• Payment processing
• Quality monitoring
• Customer support
• Legal compliance

We do not sell personal data.

3. Session Recordings

Sessions are recorded by default.

Recordings are:

• Shared with the user
• Stored securely
• Retained for a limited operational period

Users may request early deletion unless retention is required for legal purposes.

4. Data Retention

Booking records, feedback summaries, and transaction data may be retained for:

• Service continuity
• Performance analysis
• Dispute resolution
• Legal compliance

Session recordings are deleted after operational retention period.

5. Third-Party Services

We use third-party service providers for:

• Payment processing
• Video infrastructure
• Cloud storage

These providers operate under their own privacy policies.

6. Your Rights (DPDP Act 2023)

You may:

• Request access to your personal data
• Request correction
• Request deletion
• Withdraw consent for future processing

Requests can be made at help@mockiprep.com.

Withdrawal does not affect lawful processing already completed.

7. Grievance Officer

Grievance Officer: Vempati Satya Naveen
Email: help@mockiprep.com
Response time: Within 15 days